Sleep Amazing - Customer Service Page.

Customer Service

NO PURCHASE NECESSARY. To enter, register here. Contest is open to U.S. citizens 18 years of age or older living within the continental United States. See full Contest Rules for more details. Contest begins May 11, 2010 and ends at midnight, September 30, 2010. One entry per person. Odds of winning dependent on number of entries. Drawing to be held November 16, 2010. Winner will be notified by email. Prizes not claimed by December 31, 2010 will be subject to forfeiture. Contest void where prohibited.

There are many methods of contacting us. We invite you to take a look at the methods listed below and select the option that best suits your needs.

Live Chat

LIVE CHAT WILL BE AVAILABLE STARTING SEPTEMBER 1, 2010. Probably the fastest and most efficient way of getting your questions answered is through our live chat option. Operators are available and standing by to assist you with your needs between the hours of 10 AM to 5 PM PST Monday - Friday, except holidays. To institute a live chat session during working hours, please click here.

Forums

A unique way of getting attention to your issue is through our community forums. Through our forums, which are monitored and open to the public, you will be able to see the answers to questions, comments, complaints, and general information, either from our helpful staff, or from past customers. We hope you will take full advantage of this exciting medium. You may find the answer to your question right there. Many people could also be helped by the wonderful insights and viewpoints you leave. Take advantage of our forums option by clicking on the Community link in the menu above.

Email Us

Another great way to get your questions answered is through email. We answer all emails as soon as possible, in no case ever more than 24 - 48 hours. To send us an email, please click here.

Call Us

If you feel you need to talk to somebody, please feel free to give us a call. Operators are standing by from 8 AM - 10 PM PST, Monday - Friday and 10 AM - 4 PM PST on Saturdays, excluding holidays. You can call us toll free at 1-877-250-OMNI (6664) within the U.S., or via our direct number (619) 271-5854 for local and outside the toll free area phone calls.

Fax Us

If you would like to place an order, or have certain specifications you would like to see in your bed, you can fax us at (619) 397-7929. Be sure you include all your contact information on your fax. Your fax will be attended to during normal business hours, at the earliest opportunity.